REFUND POLICY
We offer a 60-day return window starting from the date your bedding order is delivered to you. If you are not satisfied with your sheets, towels or other bedding items, you may submit a return request within this time frame to be considered for a refund.
All returned items must remain in unused, resalable condition unless they arrived damaged or defective. Products should be returned with their original packaging intact. We reserve the right to reject returns for heavily used items, products missing original packaging, or items that cannot be resold.
You must submit a return request through our customer support channel before sending any items back. Include your order number and explain the reason for your return. If your bedding arrived damaged, attach clear photos of the product and packaging to accelerate the review process.
Once we receive and inspect your returned package, we will finalize your request. Approved refunds will be issued back to your original payment method. Please allow 5 to 10 business days for the refund funds to appear in your account after approval. Timing may vary based on your bank or payment provider.
Our free worldwide shipping benefit applies to outgoing customer orders. Return shipping costs are the responsibility of the customer unless the return is caused by our error, such as shipping the wrong bedding item or sending a damaged product. We will cover return shipping costs for verified mistakes on our side.
Certain items may carry special return restrictions. We reserve the right to deny returns for products that fail to meet our condition requirements. If your return request is denied, we will notify you and may ship the item back to you at your expense.
If you receive an incorrect product from us, please contact our support team right away. We will review your case and offer a suitable solution, which can include a replacement bedding set or full refund based on product stock availability and your preference.
We do not offer partial refunds for items returned due to a change of mind. Partial refund approvals are only permitted in limited situations determined by our review team.
Sale and discounted bedding items qualify for returns under this same refund policy. The discount applied at checkout will be reflected in the final refund amount once your return is approved.
We reserve the right to update this refund policy over time. Any policy changes will be published on this page and apply to orders placed after the updated policy goes live. We recommend reading this policy before completing your purchase.